Job Information
Meta Channel Replenishment Planner in Tokyo, Japan
Summary:
Meta is seeking a proactive and hands-on hardware focused Channel/Sales Operations Planner to support our Distribution Partners responsible for reselling to B2B Partners (Retail, Enterprise, Carriers). The successful candidate will have the opportunity to support an exciting array of consumer electronics products focused on Mixed Reality (MR) and social presence. This position reports to the regional Channel Operations Manager.
Required Skills:
Channel Replenishment Planner Responsibilities:
Employ CPFR (Collaborative Planning, forecasting and Replenishment) methodologies on assigned Partner accounts to plan for customer demand
Ensure timely and accurate allocation of inventory and CPFR sell in plans in the tools as applicable
Monitor Distribution Partners, tier 2 Retailers and internal DC inventory health
Sense and respond to sell-in, sell-out, and sell through to ensure optimal supply availability throughout the channel
Accountability for oversight of RMA processing by RMA coordinator and confirm validity of returned goods with 3rd party fulfillment partner
Work with 3rd party fulfillment provider to assist in resolving operational process or transactional issues as required
Actively manage regularly scheduled meetings with Sales, Partners, and other internal teams as required
Liaise with Finance on credit limit preparation, order approvals, customer deductions, stock rotations, returns, and delivery confirmations
Provide project support and assistance as assigned or required
Perform system and physical inventory reconciliation as required
Collaborate and oversees accounts with Channel Operations team
Assist with onboarding and administrative details to meet targets and ensure all systems are updated with accurate information for transacting business
Minimum Qualifications:
Minimum Qualifications:
5+ years directly supporting Retail, Carrier and/or Enterprise Partners, including commercial terms, SLA’s, order and inventory management
Retail and B2B experience required
Strong analytical skills required (Intermediate to Expert level in Excel)
Ability to multitask and prioritize requests
Excellent verbal and written communication with the ability to present your message to a wide range of audiences e.g. engineering, technical operations, 3rd party vendors, etc. in both English and Japanese
Able to adapt to new internal tools and processes quickly
Genuine care and concern for meeting others’ needs and delivering against objectives and timelines
Experience with using Oracle ERP, Excel, Tableau
B.S. Degree in Business or related field
Preferred Qualifications:
Preferred Qualifications:
Enterprise or Telco/carrier experience highly desired
Previous CPFR experience
Industry: Internet
Meta
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