Working Title: Production Control Analyst

Job Class: Electronic Data Processing Operations Technician 3

Agency: Minnesota IT Services

• Who May Apply : Open to all qualified job seekers

• Date Posted : 04/26/2024

• Closing Date : 05/10/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Enterprise

• Work Shift/Work Hours : Night

• Days of Work : Tuesday - Saturday

• Travel Required : No

• Salary Range: $21.05 - $29.65 / hourly; $43,952 - $61,909 / annually

• Job Class Option : Production Contrl/Staging

• Classified Status : Classified

• Bargaining Unit/Union : 207 - Technical/AFSCME

• Work Area : MNIT Centennial Bldg

• FLSA Status : Nonexempt

• Telework Eligible : Yes - #LI-Hybrid

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.

This position will perform complex technical and administrative services in processing all jobs submitted to the Production Control area at the best possible time. This position will provide technical assistance to the employee in the lower classifications and direct staff in the absence of the Production Control Analysis.

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

· An in-depth knowledge of CA-7 and Report Distribution Systems (RDS), Production Control commands and functions.

· In-depth knowledge of IBM Job Control Language (JCL).

· Working knowledge of TSO/ISPF.

· Working knowledge of Applications Manager (APPWORX).

· Knowledge of mainframe operator functions.

· Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

· Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

• Experience with Automic Workload Automation Application Manager (Appworx) scheduling package

• Ability to work under the pressure of uneven work flows, job stream schedules, and hardware downtime

• Excellent communication skills

• Ability to resolve complex technical problems and make on-the-spot decisions.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• CJIS Background Check

• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.