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Manulife Information Security Manager, Controls Testing and Governance in Quezon City, Philippines

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

  • Competitive Salary packages and performance bonuses

  • Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

  • Retirement savings benefit

  • Rewarding culture that values wellness and well-being

  • Performance Bonus

  • Global network of industry experts

  • Extensive training resources

Job Description:

We’re looking for a Information Security Manager, Controls Testing and Governance to join our Asia IT Control and Governance team at MBPS. In this role, you are expected to deliver control testing activities and other related areas such as pre-audit reviews, conducting risk and controls self-assessments, process documentation reviews, reviewing of findings and corrective action plans, monitoring and oversight of remediation. The goal of this position is to drive the control testing program across regional and market teams, covering core technology processes.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

  • Work with regional and country L1B to deploy globally aligned risk assessment frameworks in Tech – such as RCSA, control and issue assessment;

  • Conduct control testing base on pre-audit assessment and/or with reference from the global aligned technology processes;

  • Responsible on controls testing to ensure both design and operating effectiveness identified via prep audit, RCSA and technology processes.

  • Ensure that findings are accurate and agreed with stakeholders;

  • Work with stakeholders to ensure that corrective action plans are well documented (Specific, Measurable, Attainable, Relevant, Time bound);

  • Rigorously monitor and report the remediation activities;

  • Interface with global stakeholders on control testing methodology and alignment with global programs, such as RCSA methodology and controls improvement initiatives.

  • Responsible for the overall quality of control testing from effectiveness of internal, SOX audit program and technology processes.

  • Work closely with team members and Asia Head of Information Security & Controls Governance.

Qualifications:

  • University/College graduate with 3 – 5 years of progressive experience related to technology risk, audit or Information Security Management, and 3+ years as an Information Security Auditor or Manager.

  • Solid background in conducting IT general controls for audits and technology process, Information Security Management, Information Security Risk Assessment, Risk and Control Self-Assessment (RCSA) and other security audit processes like quality assurance and management of Self-Identified Issues (SIIs) and Corrective Action Plans (CAPs).

  • Profound knowledge and understanding of Manulife’s Information Risk Management Framework (Risk Identification and Assessment, Risk Treatment, Risk Monitoring, Sustain and Independent Review) or any industry standard Risk Management Framework, CIA Triad (Confidentiality, Integrity and Availability), Zero-Trust Tolerance.

  • Expert in the following technologies: JIRA, ServiceNow, Devo, PowerBI, Process Unity, Confluence, Archer.

  • Knowledge of latest technology development and financial services / insurance business.

  • Self-driven, able to meet objectives with a minimal amount of managerial oversight/supervision.

  • Can distill complex issues into simple reports, solutions, and designs.

  • A team player who can interact with other control functions on project delivery

  • Advocate constant learning from both success and failure, and encourages openness to change and continuous improvement

  • Excellent organizational and problem-solving abilities that enable you to manage through creative abrasion

  • Can quickly review control environments, identify control gaps and establish effective remediation plan

  • Strong stakeholder and people management skills and able to effectively articulate risk posture, technical vision, possibilities, and outcomes through strong verbal and written communication

  • Proficient in English, both verbal and written, and proficiency in other Asian language would be a plus.

  • Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

  • Shift Schedule : Morning Shift (9am to 6pm) Asia Time

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

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