EQUAL OPPORTUNITY EMPLOYER - Serves as a primary transactional contact with customers. Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Identifies and acts on referral opportunities for new products by recognizing customer needs. Maintains an acceptable record in daily balancing of working cash supply. Consistently execute City’s phone and teller service standards to provide excellent customer service Display positive and professional attitude at all times. Accurately process routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments. Maintain and balance working cash supply. Maintain an up-to-date knowledge of bank products and make appropriate referrals to other departments. Look for opportunities to suggest bank products. Complete all training within predetermined time limits. Adhere to all bank regulatory, audit, and compliance policies and procedures. Maintain accurate balancing record in accordance with teller performance policy. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the job. High school diploma or equivalent, 1 - 2 years of customer service experience. Retail sales experience required, with cross-selling experience preferred. Display professional dress and demeanor. Personal computer proficiency. Cash handling experience preferred. Typically employee may sit to perform work; however, there may be some standing, walking, bending & lifting 5-10 lbs. Work is generally performed indoors in environmentally-controlled conditions. Excellent oral communications, customer service and sales skills. Knowledge of (or ability to learn) the bank's operations, policies and procedures.