APL Logistics Americas, Ltd Senior Manager, Operations Support in Minooka, Illinois

Senior Manager, Operations Support



This position will manage projects, continuous improvement initiatives and support the logistics operations in North America to help provide APL Logistics a competitive edge in its business development efforts and also assist with operational efficiency improvement projects through design of innovative logistics and supply chain solutions in existing operations as well as implementation of solutions for the business won. Specific responsibilities include:

  • Improve productivity by providing workplace design and manual procedure development; and use human factors to design a safer and more efficient work place,

  • Conduct an ongoing assessment of the Distribution Center’s capital needs and assist in the development of annual capital budgets

  • Ensure development, implementation, and support of engineered labor standards including time study.

  • Assist with analysing annual throughput requirements for the Distribution Centers to ensure targeted sales goals are achieved while aggressively pursuing the high standards of Customer Service for each individual business unit.

  • Train key personnel on changes introduced through engineering and continuous improvement initiatives.


This position is responsible for, but not limited to, the following:

  • Provide SCS support to business development and sales pursuits – develop creative solutions and responses, manage projects, make customer presentations, and implement solutions.

  • Provide SCS related support to existing operations and account management activities – develop solutions and manage projects to help improve efficiency and effectiveness of operations, provide support for Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), etc.

  • Develop SCS marketing collateral and educate internal and external customers on SCS capabilities.

  • Support and lead company and CLS continuous improvement initiatives.

  • Mentor and train junior staff members on different aspects of solution design.

Key Results:

  • Design, develop and help implement creative and innovative supply chain solutions to enhance efficiency and effectiveness of customer supply chains

  • Develop creative solutions, their value propositions and associated write ups in support of RFP/RFQ/RFI responses

  • Support company initiatives as needed

  • Develop SCS collateral (case studies, presentations, training material, etc.) and educate customers on SCS capabilities


  • Bachelors or Master of Science Degree in Computer Science, Logistics Management, Industrial Engineering, Operations Research, Business Management or a related field.

  • Minimum 5 years experience in supply chain solution design – warehouse design, shipment optimization, network design, etc.; data analytics; IT systems development. Experience with WMS, Labor Management, PowerPoint, Access, AutoCAD or simulation software and development with engineering labor standards experience is preferred.; Proven track record of thought leadership and innovation in solution design and development.

  • Strong commercial, technical, analytical, problem solving and presentation skills; Strong knowledge of logistics planning, execution and optimization systems; Broad and deep knowledge of optimization and simulation modeling techniques; Excellent oral and written communication skills; Strong project management skills - ability to work in and lead cross-functional teams

  • English

Additional Knowledge, Skills and Abilities

  • Spanish Preferred

  • Teamwork – showing a commitment to teamwork and collaboration

  • Respect – extending dignity and respect to all people

  • Integrity – fostering trust and a positive work environment

  • Innovation – bringing creativity to the workplace

  • Customer Focus – achieving Company, department, and personal goals through a strong customer focus

Job: Logistics

Primary Location: US-IL-Minooka

Work Locations

USA Minooka - Kellogg(1339)

6225 E. Minooka Rd


Organization Region North America

Job Schedule Full-time

Job Type Standard

Travel Yes, 75 % of the Time

Req ID: 180000TR

The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.