Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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IT Software Development Technician

PRIMARY PURPOSE : To understand and help define requirements and perform analysis for various strategic and tactical projects for the purpose of developing or modifying simple to moderately complex software programs to meet the desired business need. This will include developing and submitting requirements to programmers, holding review sessions to discuss the requirements or desired system functions with developers, quality analysts, and management and potentially performing the development function if applicable.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Develop, test and maintain REST APIs

• Performs all development tasks required to ensure the accuracy of each software program within the specified timeframes.

• Develops skills and knowledge in required development language to perform required tasks.

• Works closely with management on assigned projects from inception trough implementation ensuring adequate internal communication and user involvement is maintained.

• Analyzes client and customer needs as required and assists in the requirements process, development, and unit testing of simple to moderately complex code.

• Proactively obtains information needed for the successful development of software programs.

• Develops and tests software using .NET, C#, Javascript, Python or other programming languages as specified.

• Investigates issues and develops resolution in a timely manner with a technical author.

• Follows pre-established departmental standards and guidelines as they pertain to design and development; adheres to the goal of delivering and maintaining the highest quality of customer services to our clients.

• Provides feedback and suggestions to improve process to IT management.

• Works closely with project managers to meet and complete project milestones accurately and on time.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

• Supports the organization's quality program(s).

• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Major in Information Systems or Computer Science preferred. Language development courses in a relevant and applicable language and/or business analytical experience preferred. Education in interpreting user requirements, business applications design and development of business applications strongly preferred.

Experience

Four (4) years of related experience or equivalent combination of education and experience in using information systems, technology/computer science experience required to include three (3) years working in any part of the software development lifecycle, one (1) year specifically using a software development platform to build or enhance technology solutions, and one (1) year specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open Source, Korn Shell Script, Perl or Progress 4GL.

Skills & Knowledge

• Excellent oral and written communication skills

• PC literate, including Microsoft Office products

• Excellent interpersonal skills

• Strong organizational skills

• Ingenuity and creativity

• Logical approach to problem solving

• Analytical capabilities

• Ability to work under pressure

• Attention to detail

• Tenacity and patience

• Understanding of business processes and constraints

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

• Proven ability to work with a specific software development technology pertinent to the department's needs and goals.

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)