Job Discipline Description Develops, coordinates and conducts IT training, educational and orientation programs for users | Develops and maintains documentation of information technology systems and applications and coordinates incorporation of documentation within applications (e.g., online help) | Develops, implements and/or approves training and documentation policies, standards and procedures | Maintains records and prepares documentation of training programs, scheduling, employee attendance and training program effectiveness General Profile: Performs routine assignments in the entry level to a professional job progression Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts Receives instruction, guidance and direction from others Recommended Skills: Functional Knowledge: Requires conceptual knowledge of theories, practices and procedures within a job discipline Business Expertise: Applies general knowledge of business developed through education or past experience Leadership: No supervisory responsibilities; accountable for own contribution Problem Solving: Solves routine problems using existing procedures and standard practices Impact: Works within standardized procedures and practices to achieve objectives and meet deadlines Interpersonal Skills: Exchanges straightforward information, asks questions and checks for understanding

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RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.