Job Information
Idaho Employer Cashier-Customer Service Rep in LEWISTON, Idaho
This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2193688
Updated 12/2020
Job Title: Cashier/Customer Service Representative
Job Role: The primary responsibility of this position is to deliver outstanding customer service
to every customer and coworker you come in contact with.
Job Duties: The Cashier/Customer Service Representative will be responsible for:
CUSTOMER SERVICE
Cheerfully respond to all customer request no matter how small. Be a
creative problem solver. Ask if you can help take the customer to the
product.
One-on-one interaction with every customer within 10 feet of you. Smile and
great every customer with genuine feeling.
Direct customers to appropriate areas of the store.
Every customer is thanked and sincerely invited back.
Personalize conversations with customers by learning names and buying
habits.
Portray a friendly and approachable attitude when communicating with
teammates.
Handle customer complaints with understanding and a sense of urgency;
gets the manager or assistant manager involved promptly when resolution
is not possible.
CASHIERING AND CASH HANDLING
Operate the cash register when needed.
Report to work on a regular and timely basis as scheduled with name tag
on.
Have a strong working knowledge of cash register and override functions.
Operate the cash register to document merchandise sales.
Maintain cleanliness of the area surrounding the cash register and receiving
area.
Answer and process phone calls, as needed, if not answered after 3 rings.
Follow established procedures for customer sales and ensure register
balances daily.
Process donations at the back of store, load and unload items for
customers.
JOB DESCRIPTION
Portray a positive attitude towards the company and customer service
initiatives.
Perform job duties in a conscientious and safe manner.
Work with manager on a daily task as needed for completion. Help clean
new merchandise and price if necessary.
Maintain cleanliness around the register to include straightening, dusting,
sweeping and vacuuming.
Daily cleaning of restrooms to include empty trash, mopping floors and
cleaning toilets.
Reports to: Habitat Store Assistant Manager
Schedule: This is a part-time non-exempt position; typically, 24 hours a week. The Habitat
Store is located at 1633 G Street, Lewiston, ID.