Overview

Responsible for the efficient receipt and distribution of supplies and equipment, patient care equipment tracking and management; and procedural cart standardization and execution, on a 24/7 basis, throughout all D-H facilities. Manages inventory levels and ensures supply availability and the efficient utilization of supply resources, as well as, supervise, schedule, and evaluate a team of employees to accomplish their objectives.

Responsibilities

• Ensures the effective day-to-day operation of assigned areas by making staffing and workload adjustments to meet the needs of our patients and customers.

• Partners with the department manager to establish and maintain departmental policies and standard operating procedures to ensure reliable and consistent performance. Monitor compliance and effectiveness on a regular basis.

• Communicates regularly with the department manager and other supervisors regarding safety concerns, customer and employee complaints, personnel issues, process changes and other relevant issues.

• Partners with the department manager to develop key operating objectives and work to deploy action plans throughout the department to achieve these objectives.

• Partners with fellow supervisors to ensure cooperation, consistency, and teamwork.

• Works with the Recruiting Department to identify and select new hires. Complete new employee reviews in a timely way.

• Manages payroll processing and keep records in accordance with policy.

• Participates in continuing education programs and benchmarking activities.

• Assists the department manager in the preparation of annual expense budgets. Monitors spending and keeps records of all department expenditures.

• At the direction of intra-departmental and inter-departmental customers, determines key patient and customer requirements, needs, and expectations.

• Supports staff engagement with 2-way communications and information flow. Creates an engaged workforce by conducting individual goal setting, providing ‘in-service’ training, and enlisting staff in continuous improvement initiatives.

• Monitors staff behaviors and processes as they relate to safe work practices and provides the coaching required to maintain a culture of safety.

• Schedules all safety and regulatory agency training for staff and maintain appropriate records.

• Provides all assigned personnel with regular performance feedback and ensures that all annual performance evaluations are written and provide clear feedback for performance improvement. Maintains performance management, corrective action and disciplinary records in support of policy.

• Develops and monitors key performance measures or indicators for tracking operational performance and for monitoring progress on action plans. Formally reports progress and trend information to the department manager on a regular basis.

• Designs all work systems and processes to deliver value to patients and customers. In conjunction with the department manager and other shift supervisors, performs capability, demand, and process reviews to drive productivity and reduce non-value-added work.

• Works collaboratively with all D-H departments to ensure that supply handling by clinicians is optimized and that Supply Chain staff respond promptly and accurately to departmental requests and concerns. May deliver medications or have access to medication storage areas to deliver supplies, IV solutions, or equipment.

• Serves as an organizational resource for equipment replacement and rental forecasts to meet the ongoing clinical needs of the organization.

• Performs other duties as required or assigned.

Qualifications

• Associate’s degree with 3 years of supervisory level experience or the equivalent in education and experience required.

• Two years Supply Chain Management experience in distribution required.

• Excellent verbal/written communication skills and organizational skills required.

• High level of computer proficiency desired.

Required Licensure/Certifications

• None

• Area of Interest:Service;

• FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week;

• Shift:Day;

• Job ID:23669;

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.