Responsibilities

Identify, Plan and Apply

• Develop, implement, and maintain an efficient Compliance Function.

• Map the regulatory framework and respond to new or changed regulations.

• Assess whether policies and procedures adequately address regulatory or compliance strategic requirements.

• Close Compliance-owned actions and regulatory recommendations following internal/external audits.

• Identify compliance training needs and deliver compliance training within the Relevant Business.

• Identify and assess compliance and regulatory risks in the Relevant Business.

• Create and deliver an annual Compliance Plan.

• Communicate with colleagues in the Relevant Business as per the Compliance Plan.

• Conduct mandatory training classes for new comers related to business.

Support

• Champion Compliance at all levels of the Relevant Business.

• Partner with business management to define the Compliance strategy.

• Provide challenge and oversight on business management’s assessment and governance of compliance and regulatory risk.

• Review and challenge the design and structuring of specific transactions, new products, services, operational procedures, operational change and initiatives.

• Provide advice on the design of First Line of Defence quality assurance models.

• Oversight and support to complaint handlers, handling complaints in rare cases as appropriate.

• Record keeping in line with regulatory requirements and/or WTW policies and procedures.

• Investigate suspected, alleged or actual breaches of regulatory requirements or WTW Compliance policies and procedures within the Relevant Business.

• Serve as the Money Laundering Responsible Officer for Willis Towers Watson Vietnam Insurance Broker.

• Serve as the Data Protection Officer for Willis Towers Watson Vietnam Insurance Broker.

Compliance Monitoring Overview

• Conducting monitoring activities in line with annual and ad-hoc plans.

• Ensuring remedial action and escalated issues to stakeholders.

• Supporting Excellence function in Excellence Reviews.

• Collecting and delivering compliance reports.

Requirements:

• Bachelor degree or higher required

• From 5-10 years experience at similar role at a MNC, non-life insurance company preferred

• Strong understanding of regulatory and corporate governance.

• Ability to work under tight deadlines and without direct supervision.

• Commercial awareness in managing compliance risks.

• Proactive, organized, methodical, analytical problem-solving.

• Strong communication skills.

• Excellent interpersonal and influencing skills.

• Commitment to continuous professional development.

• Commitment to maintaining a robust compliance culture and high ethical standards.

• Demonstrates high integrity.

WTW is an equal opportunity employer