About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working for a five-star luxury environment which offers amazing career growth opportunities and professional training & development.

What's the job?

As Business Development Manager you are responsible for generating MICE leads in the Sydney market to pass on to the reactive team to quote, assisting with conversion where required. This role also assists with Sales activities for all segments, including but not limited to Luxury Travel Agents and Wholesalers. You will develop sales opportunities by being out on the road seeing clients face to face, ensuring a relationship is established and maintained with all contacts successfully. This will include working with IHG National and Global Sales teams to ensure the best client experience.

Please note this role is based in Sydney and will require travel to Hayman Island when required.

A little taste of your day-to-day:

You'll actively engage in training sessions, manage individual development plans, and foster key relationships across departments to ensure seamless alignment with our sales strategies. Upholding our commitment to responsible business practices, you'll adhere to policies regarding trade practices, data privacy, and workplace safety while actively supporting community engagement initiatives.

In the realm of guest experience, you'll support sales efforts through various activities such as site inspections, client entertainment, and maintaining contact with key decision-makers. Your role will involve ensuring exceptional service delivery by communicating client requirements to relevant departments and maintaining strong relationships with stakeholders critical to our sales success. Financial acumen will be key as you negotiate rates, manage contracts, and monitor progress towards sales goals, while also identifying market trends and competitor strategies to refine our sales approach for sustained growth.

Bring your expertise to our team and play a pivotal role in maximizing meeting and event revenues through strategic negotiation, accurate proposal generation, and proactive engagement with customers. Your contributions will not only ensure the success of our sales initiatives but also shape our long-term business vision and strategies to meet revenue targets.

What we need from you:

Seeking a dynamic candidate with a bachelor's or master's degree in business, commerce, or Hospitality Management, complemented by formal Sales Management training and a minimum of 2 years' sales experience. Proficiency in hotel systems and revenue management principles is essential, alongside a proactive approach to building and maintaining client relationships, including senior management. The ideal candidate will possess comprehensive knowledge of sales principles, demonstrated expertise in conversion sales, and a keen understanding of market trends. Strategic thinking, coupled with strong presentation, communication, and influencing skills, is crucial for developing and executing effective sales plans and meeting performance targets. Flexibility and adaptability are key attributes for success in this role.

What we offer

• Extensive career development opportunities throughout the IHG network of iconic hotels and resorts worldwide.

• The perfect balance of island exposure and maintenance of your cosmopolitan lifestyle.

• Access to IHGs myBenefits program which includes a wide range of benefits including leave entitlements, retailer discounts, online health and wellbeing platforms and discounts to a variety of employee, friends, and family discount rates across more than 5,300 InterContinental Hotel & Resorts properties.

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.

We also invite you to learn more by following our social channels:

• Facebook via @ICHIRcareers and Instagram via @ihgaustraliacareers

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.