APL Logistics Americas, Ltd Rep I, Customer Sevice in Hai Phong, Vietnam
Rep I, Customer Sevice
Execute customer’s service requirements from Bookings, Cargo movement to Data Transmission, Documentation and Invoicing.
Cooperate with worldwide agents to handle shipments.
Problem solving in order to improve service delivery standards and minimize cost impacts.
Ensure customer satisfaction and feedback to customers in professional manner.
Prepare reports, update system timely and accurately.
Understand and comply with Daily Management Process to ensure our world class service.
Seek continuous improvement in daily operations.
University degree in Economics, Foreign Trade.
2 years of experience in forwarding, logistics, import & export company.
Good at Internet, MS Office (Excel, Word, Power Point).
Have good Customer Service and Communications skills
Good at English (speaking & writing)
Knowledge and experience in logistics management, warehousing.
Can work under pressure.
Job: Customer Service
Primary Location: VN-VN-Hai Phong
VNM Hai Phong(SGN02)
Room No.: 401- 404, No. 3 Le Thanh Tong Street, May to Ward
Ngo Quyen District
Organization Region South-East Asia
Job Schedule Full-time
Job Type Standard
Req ID: 180000NR