Introduction

CUSTOM DATA FEEDS

• Owning the end-to-end process of producing and delivering data to 30+ clients.

• Managing the Global Custom Data Product tool used to provide bespoke data solutions to clients.

• Assisting the account management and business development teams with the availability of data and feasibility of deliverables requested by different clients.

• Supporting and propelling business development by providing sample datasets and indicative pricing.

• Validating the contracts and expediting contract work by working with the Legal team.

• Liaising with cross functional teams to resolve client issues.

• Connecting with the Finance team on a monthly basis to track custom data feeds revenue.

  SYNDICATION

• Ensuring seamless delivery of The EIU’s content (data, reports and metadata) to clients all around the globe.

• Helping to migrate clients from the current, legacy system to TEG’s CURA platform.

• Gather, manage, and prioritise client requirements and queries.

• Communicating with clients to understand pain points and resolve them.

• Partner with internal engineering and other teams for coordination and planning while working in the Kanban framework.

• Communicating with all hierarchies to stay on top of progress and status of issues.

• Documenting important business processes.

• Help other teams by taking ad-hoc responsibilities.

  API

• Helping the AMs and BDMs onboard clients by providing the necessary documentation and getting on calls, when needed.

• Setting up accounts for access to our API service.

• Troubleshooting API-related complaints and problems our clients report.

• Documenting the resolution to a problem reported on the API page in Confluence.

Job LocationsIndia-Gurugram

ID 2024-10028

Function Technology