About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Solution Analyst

Location: Frisco, TX

Work style: in office Mon / Tue / Wed / Thu)

NCR Atleos, the world's leader in ATM deployment and operations, is aggressively seeking a highly motivated individual to fill the role of Solution Analyst. This role would be responsible for understanding the competitive landscape for both retailers and financial institutions across North America, cardholder payment trends and product differentiators to develop a compelling solution narrative for NCR Atleos around the go-to-market strategy for financial kiosks in retail locations.

As a Solution Analyst, the qualified candidate will primarily focus on how we can bring to market new transaction types at our network of ATMs, including managing the solution/product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with internal/external business partners to deliver winning products. The role will also entail working with the Commercial, Marketing, and Support teams to ensure revenue and customer satisfaction goals are met. The Solution Analyst will execute with excellence, working collaboratively across departments to effectively build awareness of our ATM Solutions, create demand and develop the industry-leading sales support materials needed by the sales teams to convey the key selling proposition and positioning.

The individual chosen for this role will be an excellent communicator with a positive attitude. The ideal candidate knows how to use business analysis tools and processes to do business development. The Solution Analyst will be a passionate problem solver inclined toward action with a thirst to learn and a desire to create team wins over individual victories.

Position Summary & Key Areas of Responsibility

• Business Strategy:

• Assist in developing strategic projects by collaborating with business leaders to define work products, executing research, and presenting findings and recommendations.

• Assist in defining, developing, and implementing product strategies and roadmaps consistent with company vision.

• Bring new transaction types to market by analyzing feedback from customers, stakeholders, and other teams to share requirements, features and end products.

• Business Operations:

• Work with business leaders and stakeholders to identify and analyze key opportunities, markets and solution opportunities in alignment with corporate and business strategy.

• Assist in determining product pricing by utilizing market research data; reviewing operational and technical costs; anticipating/projecting growth; costing special and customized deals.

• Monitor pricing to ensure product is meeting revenue and profitability goals and delivering revenue forecasted.

• Provide product/subject matter expertise during the sales process.

Focused on achieving NCR Atleos’ objectives of growth, profitability, and diversification, the Solution Analyst will assist in performing the following:

• Develop and direct solution from ideation to launch within planned timeframes.

• Evaluate and research current industry trends, competitive landscape, and internal product-development efforts to provide the organization with insight to drive decision-making

• Identify risks and opportunities and ensure that they are quantified and communicated in a timely and actionable manner

• Develop pricing and sales models for solution in collaboration with the Finance team

• Drive solutions throughout the Solution Lifecycle Management (SLM) process

• Build business cases, define value, execute thorough due diligence, participating in negotiations, preparing contracts

• Expand solution market share by working with sales team to develop sales strategies

• Develop regular cadenced trackers for product management purposes

• Perform product demos to customers and prospects

• Produce business and product requirements documents, solutions guide, sales tools and collateral

• Other duties may be assigned

Success criteria and performance measures:

• Understand the consumer demand and addressable market for each transaction

• Leverage industry understanding and marketplace dynamics to launch new solutions and transaction types from concept to full scale production

• Develop pricing models, market/competitive intelligence and market pricing knowledge

• Drive product development efforts in support of solution rollout across North America and beyond

• Track enablement / rollout and report internally on KPIs

Basic Qualifications

• Bachelor’s Degree in Mathematics, Economics, Business, Finance, Engineering, Marketing and/or Technology; or equivalent knowledge gained through experience

• Minimum 4+ years experience in product requirements analysis, pricing, planning, competitive analysis, sales, financial analysis and/or strategy

• Demonstrated success defining and launching excellent products

• Excellent communication/presentation skills

• Proficient in Microsoft Office Suite; Very strong proficiency in Excel including Pivot Tables and V-Lookups used for complex analysis

• Capable of reading a P&L report

• Results driven mind set and approach

• Excellent verbal and written communication skills, as the role requires cross-functional coordination with business and functional leaders across the organization

• Excellent time management skills

• Demonstrated customer focus

• Problem-solving aptitude and creative thinking skills

• Leadership/people management skills including ability to gain the confidence and commitment of staff; leads by example

• Resourceful and a quick learner

Abilities:

• Innovative in nature, anticipates the future and designs relevant strategies

• Decisive in nature; demonstrates greats commercial acumen and makes good business decisions often with limited data, that will work for the Employees, Our Customers and ultimately delivers shareholder value

• Drives to make things happen, is action orientated with the ability to get projects and activities “off the ground” quickly and easily

• Proven ability to influence cross-functional teams without formal authority

• Able to develop relationships across geographic boundaries and time zones with customers, stakeholders, partners, and colleagues

• Able to engage and develop teams and lead the team towards a common aim and objectives and prepare it to meet current and future challenges

• Able to collaborate with functional partners, to deliver right outcomes

• Challenges status quo thinking, demands and drives continuous improvement

Personal attributes:

• Strong work ethic, high standard for work quality and determined commitment to results

• Tenacious, determined self-starter in seeking incremental and transformational value

• Optimistic and able to identify opportunities even within difficult situations

• Ability to work independently and as a team member with excellent interpersonal skills

• Team player willing to pitch in for the greater good

• Ability to think creatively, highly-driven, and self-motivated

• Innovative in nature, anticipates the future and designs relevant strategies

• Strong commitment to customer satisfaction

• Highest standards of accuracy and precision; highly organized

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include :

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.