We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The PAM Investment Operations team consists of investment professionals that support the operations for private assets such as mortgages, private debt, fixed income, real estate, and private equity as well as third party alternative investment funds and separately managed accounts.

Reporting to the Private Asset Management (PAM) Fund Director, the Senior Analyst, Private Market Operations will oversee the preparation and review of the portfolio accounting record performed via the administrator and will be responsible for the preparation and coordination of monthly and quarterly reporting to investors. You will be responsible for daily functions to support the building of the accounting record for private asset funds and separately managed accounts and will work closely with other areas of the investment operations department, front office, and the finance teams.

Responsibilities :

• Production of bookings into Investran accounting system and testing of reports for data migration and onboarding. Using Investran for generation of reports for reconciliations.

• Complete the daily and monthly NAV oversight and ensure the overall accuracy of the portfolio accounting book of record.

• Oversight and advanced clearance of issues arising in the recon between the administrator and Manulife’s Internal Book of Record.

• Timely and accurate production and coordination of the monthly and quarterly client reporting process in conjunction with the front office, finance, performance, and the administrator. Quality control and tolerance check all client reporting before publication to investors.

• Act as a liaison between the internal finance group and the administrator to ensure timely issuance of financial reporting data and other requests.

• Preparation & review of Capital Calls, Distributions and re-balancing for Private Equity Funds.

• Preparation & review of Carried interest and Management fee Calculations.

• Quality control and tolerance check all client reporting before publication to investors.

• Adherence to internal policies and procedures.

• Provide Admin data to support the front office, finance, compliance, and internal leadership requests.

• Work with the technology teams to ensure data feeds to the administrator are sound.

• Reporting and Data Migration testing along with other software testing.

• Ensures the team is operating under the strongest control environment and that tasks are completed within procedures and controls, including the usage of proper escalation protocols.

• Work closely with management to implement business strategy.

• Strong contributions in projects, new initiatives, and technology development.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone

What we are looking for:

• Solid understanding of Investran is required.

• 4+ years of Alternative Investment Experience in fund accounting, fund administration, or operations as a supervisor or manager.

• Private Equity experience is required.

• Accounting or Finance degree with strong analytical skills.

• Operations/Accounting experience with private debt, private equity, bank loans, fixed income, mortgages, real estate, oil and gas, and timber is a plus.

• Must have the ability to create and maintain strong relationships with people at all levels and different functions throughout the organization and with external partners

• Strong planning, communication, and collaboration skills.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you:

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$70,350.00 CAD - $117,250.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.