Job Description Summary

The Service Design Engineer role has responsibility to drive Design for Service (Installation, Calibration, Serviceability, Preventive Maintenance, Service Features, Remote Troubleshooting) for MR products, playing a critical collaboration with engineering and service. Activities include developing service procedures by having a clear understanding of customer and field team needs; driving service productivity; performing service validation, providing support to manufacturing and field issues.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

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Job Description

Essential Responsibilities

Duties include (but are not limited to):

1. Translation of FE/Field needs to MR Service requirements and procedures

2. Working with hardware, systems and software engineers on Design for Service

3. Development of Field Procedures for Install, Hardware replacements and system calibration and troubleshooting utilizing documentation and software service tools

4. Support of Install Base issues and requests

5. Project management of Service development activities

Qualifications/Requirements

1. Bachelor's Degree in Engineering/Science or equivalent

2. 4 years relevant work experience

3. Excellent teamwork, coordination, influencing and communication skills

4. Ability to develop timely and effective solutions for challenging design problems

Desired Characteristics

1. Master's Degree in Engineering/Science

2. Broad exposure to HW/SW/Systems design, and technical depth in one or more engineering disciplines (Electrical, Mechanical,

Biomedical, etc.)

3. Project leadership experience within an engineering, manufacturing, or research environment

4. Self-starter, energizing, results oriented, and able to multi-task

5. Ability to develop unique concepts/solutions for complex projects

6. Experience in Field Service for Medical Devices

7. Knowledge of GE Healthcare MR products

8. Knowledge of GE Healthcare engineering tools and processes

9. Knowledge of the GEHC Quality Management System

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.