Description:

• Maintains a detailed knowledge of Hotel facilities, features and services.

• Professionally conducts routine telemarketing activities to identify new business opportunities.

• Meets and greets VIP guests upon arrival/ departure.

• Conducts regular Market Surveys and Competitor Researches.

• Implements all Events action plans related to responsibility areas as outlined in the Marketing plan.

• Assists Events Buddy to follow-up on all matters in the absence of Events Buddy.

• Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process.

• Be the main hotel liaison for all residential M.I.C.E. group and non-residential clients after contracted signed

• Obtain all the clients event requirements and communicate this information to Leadership Committee (LC) and Operational Department Heads through a GROUP RESUME

• Review RESIDENTIAL GROUP FILES to ensure correct booking procedures, including Group room and meeting programs, event set up and themes, contractual agreements, etc are in order

• Provide Leadership Committee and Operational Department Heads accurate Group event forecasts to enable Operating Departments to adjust their operations and manning level

• Ensure deposits/payments from clients are received at the stipulated dates

• Lead the operational team and handle the entire Group from arrival, departure, review and cross-sell.

• Willing and able to stay in-house over major events whenever necessary.

Primary Location: TH-Bangkok

Organization: Park Hyatt Bangkok

Job Level: Full-time

Job: Culinary

Req ID: BAN001704

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.